Customer Satisfaction

At GWI Frames, we stand behind our product and we make things right if you are not satisfied with your purchase. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase simply follow the instructions below.

Returns and Exchanges

You may return any item purchased on our Web site or in person at GWI Frames Office. Pending inspection, a refund or credit will be issued to you for the value of the item.
Shipping fees are non-refundable.
If you are returning merchandise, please call us at 1-800-622-6902 for RMA numbers and shipping instructions.

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